Privacy Policy

1. Information we collect

We collect information that is reasonably necessary to provide and improve Stillgate Cooking Courses. Depending on how you interact with us, this may include:

• Contact details (such as name and email) when you send a message or request information.
• Order and enrollment details related to course registrations and payments, where applicable.
• Basic usage data (such as pages viewed and device/browser metadata) to understand site performance and reliability.

We do not intentionally collect sensitive categories of personal data (e.g., health, biometric, precise geolocation) through our standard site experience.

2. How we use information

We use your information to:

• Provide and administer cooking courses, inquiries, and support.
• Process orders and confirm enrollments.
• Improve content quality, accessibility, and site security.
• Send service communications you request or opt into (for example, important updates about your course).

We aim to minimize data use and keep it aligned with the purpose for which it was collected.

3. Legal basis (GDPR and similar frameworks)

Where applicable, we rely on one or more of the following legal bases to process personal data:

• Consent (e.g., when you opt into certain communications).
• Contract performance (e.g., delivering a course you enroll in).
• Legitimate interests (e.g., maintaining site security and improving our services), balanced against your rights.
• Compliance with legal obligations where required.

4. Data sharing

We do not sell personal data. We share data only when necessary to operate the service, for example:

• Service providers / processors (such as hosting, email delivery, analytics, or payment processing) under strict contractual terms.
• Legal and safety reasons when required to comply with law, enforce agreements, or protect rights and safety.

When we use processors, we expect them to implement appropriate safeguards and process data only under our instructions.

5. Security

We apply industry-standard administrative, technical, and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, but we regularly review and improve our practices to reduce risk.

6. Your rights

Depending on your location and applicable law, you may have rights including:

• Access to your personal data.
• Correction (rectification) of inaccurate data.
• Deletion (erasure) of data, subject to legal exceptions.
• Restriction or objection to certain processing.
• Data portability where applicable.

To exercise privacy rights, contact us at [email protected]. We may need to verify your request to protect your information.

7. Contact

Questions or requests regarding this policy can be sent to [email protected].

If you include details about your request (e.g., the email address you used and the nature of your inquiry), we can respond more efficiently.